Principal Software Engineer, High Value Send
Job Description:
At Remitly, we believe everyone deserves the freedom to access, move, and manage their money wherever life takes them. Since 2011, we’ve tirelessly delivered on our promise to customers sending money globally, providing secure, simple, and reliable ways to manage their money, ensuring true peace of mind. Whether it’s supporting loved ones back home, growing a business across continents, or pursuing new opportunities abroad, we’re not just here to move money— we’re here to move our global customers forward. We’re looking for builders, reimaginers, and global thinkers who want to work at the intersection of technology, trust, and transformation. If that’s you and you’re ready to do the most meaningful work of your career—we invite you to join over 2,800 passionate Remitlians worldwide who are united by our vision to transform lives with trusted financial services that transcend borders.
About High Value Senders ============================
The High Value Senders team helps customers move larger sums of money across borders with confidence. These transfers represent significant life decisions, from buying a home and funding education, to supporting investments and long-term financial goals. Our scope spans the high-value send experience, customer growth, and new product workstreams such as wealth building. We partner closely with Core Transfer Experience and shared platform teams to turn complex financial journeys into clear, dependable experiences.
The Role ============
As Principal Engineer for High Value Senders, you will own technology strategy and architecture across the HVS domain. You will partner with engineering, product, design, marketing and analytics to define how we earn customer trust on their most consequential transfers. You will solve the domain’s hardest technical problems, shape how systems are divided and owned across teams, and align decisions with Remitly’s long-term architecture and business goals.
This full-stack role spans customer-facing web and mobile experiences, backend systems, and deep partnership with foundational teams across identity and trust, money movement, pricing, and Core Transfer Experience. You will turn ambiguous, greenfield opportunities into new products while evolving shared systems safely. You will remain hands-on through system analysis, meaningful code contributions, and reviews, applying your expertise where it most increases the organization’s impact. Your success will include stronger technical leaders, more autonomous teams, and durable improvements in customer trust and engineering effectiveness.
Help customers move money for life’s most significant moments. Build new products and the technical foundations that make every high-value transfer feel clear, dependable, and worthy of their trust.
What You'll Do ==================
Build New Products and Lead AI Adoption -------------------------------------------
- Create new HVS propositions. Enable teams to test and launch 0-to-1 experiences with measurable customer outcomes, extensible foundations and safe rollout controls.
- Operate AI-natively and evaluate emerging capabilities for step-change improvements in customer experience and software delivery. Turn effective approaches into repeatable domain practices and reflect demonstrated gains in delivery and capacity planning.
- Establish domain-level AI accountability: appropriate use boundaries, evaluation methods, and review standards for correctness, security, and maintainability. Build these practices into technical design, code, testing, and delivery workflows.
Set Technical Vision and Strategy for High Value Senders ------------------------------------------------------------
- Own HVS technology strategy and architecture, connecting core experiences, customer growth, and emerging propositions. Use customer signals, product judgment, and data to guide investments and technical decisions.
- Connect technical strategy to business outcomes, including transfer success, conversion, retention, and cost to serve. Advise leadership on roadmap priorities, technical risks, talent needs, and investment trade-offs.
- Lead domain-level design reviews that align with Remitly’s long-term architecture. Make expected business value, ownership, dependencies, and critical trade-offs clear to technical and non-technical leaders.
Build the Foundations for High Value Transfers --------------------------------------------------
- Define architecture across web, mobile, and backend services for high-value transfer journeys. Segment systems and ownership so teams can build independently while delivering a coherent customer experience.
- Partner with identity and trust, money movement, pricing, and Core Transfer Experience teams to resolve shared architecture and ownership questions. Decide where to extend existing foundations and where new capabilities are needed.
- Solve the domain’s hardest architectural problems, including persistent bottlenecks, excessive dependencies, and scaling limits. Balance speed, maintainability, and technology viability through incremental launches and migrations.
Make Customer Trust an Engineering Standard -----------------------------------------------
- Establish and refine reliability, security, privacy, and quality standards with functional experts. Drive consistent testing, observability, deployment, and maintenance practices across HVS, supported by clear availability and latency SLOs.
- Design resilient integrations and recovery paths for asynchronous financial workflows. Make transaction state, retries, and failure handling explicit so customers and support teams can understand what happens next.
- Make clear pricing, accurate status, and secure handling of customer data architectural requirements. Address root causes of operational failures and mitigate risks to systems’ ability to scale and support new business needs.
Multiply the Engineering Organization -----------------------------------------
- Proactively mentor staff and senior engineers and raise the quality of technical leadership across HVS. Advise on team boundaries and ownership models that improve autonomy and productivity.
- Stay close to the code through deep system analysis, meaningful reviews, prototypes, and production contributions. Apply hands-on expertise where it resolves critical needs and sets direction for the domain.
- Build relationships across engineering and product leadership to resolve cross-org problems. Recognize stalled decisions, surface competing constraints, and drive timely alignment and delivery.
You Have: =============
- 12+ years of software engineering experience, including significant time designing and operating large-scale, customer-facing distributed systems.
- Deep backend expertise in languages such as Java, Kotlin, Go, or Python, plus experience shaping customer-facing web and mobile systems with technologies such as TypeScript, React, or native mobile frameworks.
- Advanced distributed-systems design expertise, including cloud infrastructure, safe architecture evolution, and resolving root causes of scaling, latency, data-quality, or dependency problems in production.
- A track record of setting domain-level technical strategy, leading large-system design reviews, and segmenting architecture and ownership to enable autonomous teams. Experience informing organizational design and growing technical leaders.
- Experience establishing engineering and operational standards across teams, with sound judgment about reliability, security, privacy, maintainability, and the business risks of technical decisions.
- Strong customer and product judgment. Proven ability to resolve ambiguous cross-org problems, influence roadmaps and investment decisions, and connect technical proposals to business outcomes for technical and non-technical leaders.
- Hands-on use of AI in software delivery and experience scaling effective practices beyond your own work, including validation, review standards, and evaluating gains in speed, quality, or efficiency.
Nice to Have ----------------
- Experience in cross-border payments, high-value transactions, or other regulated financial services, including integrations with funding, identity, risk, or compliance systems.
- Experience building premium financial experiences, wealth-related products, or other services that require high customer confidence and complex workflows.
- Experience with experimentation, customer acquisition and retention, or personalized product experiences.
- Experience serving global customers across markets with different payment methods, regulatory requirements, and customer expectations.
Our Benefits:
- Flexible paid time off
- Health, dental, and vision + 401k plan with company matching
- Paid parental, medical, military and family care leave
- Mental Health & Family Forming Benefits
- Employee Stock Purchase Plan (ESPP)
- Continuing education benefits
Our Connected Work Culture: Driving Innovation, Together At Remitly, we believe that true innovation sparks when we come together. Our Connected Work Culture fosters dynamic in-person collaboration, where ideas ignite and challenging problems find solutions faster.
Under the Company's current hybrid-work expectations, employees in this position work onsite Tuesday through Thursday each week. Additional onsite attendance may be required based on business needs, and the Company may modify its hybrid-work expectations from time to time. These intentional in-office moments are vital for deepening relationships, fueling creativity, and ensuring your impact is felt where it matters most.
Remitly is an E-Verify Employer
At Remitly, we are dedicated to ensuring that our workplace offers equal employment opportunities to all employees and candidates, in full compliance with applicable laws and regulations.
Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
About Remitly
Remitly is a mobile payments service that enables users to make person-to-person international money transfers.
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