Senior Program Manager
Overview
Microsoft Devices Operations (MDO), part of Digital Transformation Solutions (DTS) in Redmond, WA, is hiring a Senior Program Manager to lead engineering portfolio planning, investment management, intake, and delivery coordination.
Sitting in MDO, this role is the bridge between engineering demand and delivery, channeling demand from inside MDO and from partner teams into Microsoft's Cloud Supply Chain organization and MDO engineering, so capacity is directed toward the highest-impact business and digital transformation outcomes. You will shape investment direction, align resources, guide prioritization, surface cross-team risks, and drive follow-through across business and engineering teams.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
- Set the annual investment direction for the Cloud Supply Chain engineering portfolio across Devices.
- Align engineering resources to the organization's highest-impact strategies.
- Shape the portfolio roadmap with business and engineering leaders.
- Drive decisions across priorities, scope, capacity, funding, and dependencies.
- Ensure investments advance organizational and digital transformation strategies.
- Lead quarterly portfolio reviews and strategic reprioritization with Cloud Supply Chain and MDO engineering leaders.
- Advise leadership on funding choices, delivery risks, and strategic trade-offs.
- Track portfolio commitments, spending, and outcomes against plan.
Qualifications
Required Qualifications:
- Bachelor's Degree in Computer Science, Engineering, Data Science, Math, Business, or related field AND 4+ years experience in engineering, product/technical program management, data analysis, or product development.
- OR equivalent experience.
Preferred Qualifications:
- Bachelor's Degree AND 8+ years experience in product/service/project/program management or software development.
- OR Master's Degree AND 6+ years experience.
- OR equivalent experience.
- 8+ years of experience managing cross-functional and/or cross-team projects.
- Experience owning a product or capability end to end: definition, requirements, delivery, and go-to-market.
- Data fluency: ability to work directly with product and operational data to inform decisions and prototype solutions.
- Experience building or shipping AI/ML-powered product capabilities.
- Demonstrated ability to translate business needs into technically viable product requirements.
- Experience driving engineering delivery through architects, feature teams, and TPMs.
- Track record of customer engagement, go-to-market execution, and measurable adoption or business impact.
- Experience in supply chain, manufacturing, devices, or operational decision systems.
#W+DJOBS
Customer Experience Program Mgmt IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $160,200 - $261,000 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
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Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
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