Technical Program Manager 5
The group you’ll be a part of ---------------------------------
Organization: Global Product Support
The impact you’ll make --------------------------
We are seeking a highly motivated Technical Program Manager – Machine Availability & Reliability to lead strategic initiatives focused on improving semiconductor equipment performance, reliability, and customer productivity. This role will serve as the central point of coordination for machine availability metrics, performance monitoring, root cause analysis, and cross-functional action planning across a global installed base.
The ideal candidate combines strong technical program management skills with the ability to influence engineering organizations and drive alignment across hardware, process, quality, manufacturing, and field support teams. This position will be responsible for translating performance data into actionable improvement plans that deliver measurable reliability and uptime improvements for customers.
What you’ll do ------------------
Machine Availability & Reliability Leadership
- Own and drive machine availability and reliability performance across designated product lines.
- Develop and maintain performance dashboards, scorecards, and executive-level reporting.
- Monitor uptime, downtime, MTBF, MTTR, and reliability trends to identify emerging risks and improvement opportunities.
Cross-Functional Program Management
- Partner closely with Hardware Engineering, Process Engineering, Product Support, Manufacturing, Quality, and Supply Chain organizations.
- Drive cross-functional action plans to address reliability issues impacting customer productivity.
- Facilitate technical reviews and align stakeholders on priorities, schedules, ownership, and execution plans.
Reliability Improvement & Problem Solving
- Provide supporting data to drive structured root cause analysis and corrective action activities.
- Identify recurring failure mechanisms and coordinate long-term corrective actions with engineering teams.
- Influence product design, serviceability, maintainability, and operational improvements that positively impact customer uptime.
Customer & Executive Engagement
- Communicate program status, risks, and recommendations to senior leadership.
- Prepare and deliver executive-ready presentations summarizing availability performance and key initiatives.
- Support customer-facing reviews and escalations related to equipment reliability and productivity when required.
Who we’re looking for -------------------------
Minimum Qualifications:
- Bachelor's degree in Engineering, Physics, Chemistry, Materials Science, Business, or a related technical discipline.
- 12+ years of experience in Technical Program Management, Engineering Program Management, Reliability Engineering, Product Support, or related fields.
- Demonstrated success leading complex cross-functional programs in semiconductor equipment, manufacturing, or other highly technical industries.
- Strong analytical, organizational, and problem-solving skills.
- Experience driving programs and influencing stakeholders without direct authority.
- Excellent verbal, written, and presentation skills.
Preferred qualifications ----------------------------
- Experience with semiconductor wafer fabrication equipment.
- Knowledge of equipment reliability, maintainability, and performance improvement methodologies.
- Experience with root cause analysis, corrective action processes, FMEA, 8D, or similar problem-solving methodologies.
- Experience developing data-driven dashboards and reporting tools using Power BI, Tableau, JMP, SQL, or equivalent analytics platforms.
- Proven ability to collaborate effectively with hardware, process, manufacturing, and customer support engineering teams.
Desired Experience:
- Experience with WETS, electroplating, electrochemical deposition, or other wet process semiconductor equipment.
- Familiarity with copper plating and advanced packaging process technologies.
- Experience supporting global semiconductor manufacturing customers.
- Background in machine availability, field reliability, customer escalations, or installed-base performance improvement programs.
Our commitment ------------------
We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.
Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.
Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.
Our Perks and Benefits
At Lam, our people make amazing things possible. That’s why we invest in you throughout the phases of your life with a comprehensive set of outstanding benefits.
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