Solution Engineer- Mandarin Speaking
Atlassian is seeking a passionate Solutions Engineer to join our dynamic APAC Solutions Engineering team, focusing on our largest South East Asian customers. We are dedicated to being a trusted advisor to our major clients, helping them achieve their full potential with Atlassian. If you're ready to be part of a team that plays a crucial role in the broader GTM strategy, apply today and connect with our friendly Recruitment team.
Our Company’s Values Atlassian's core values guide our culture and decision-making:
- Open Company, No BS: We promote transparency and honesty in communication.
- Build with Heart and Balance: We create effective products while prioritizing user experience and empathy.
- Don’t #@!% the Customer: Customer satisfaction is our top priority; we put customers first with integrity.
- Play, as a Team: Collaboration and teamwork are essential for achieving our goals.
- Be the Change You Seek: We empower individuals to take initiative and drive positive change.
Our Team’s Values
- Excellence: Strive to exceed expectations and ensure stakeholders love working with us.
- Team > Individual: We win and lose together, supporting each other and celebrating our successes as a team.
- Intentional Positivity: We move forward with positive intent, assuming the best in those around us.
- Own Your Domain, Your Way: Drive and own your work, making it successful and uniquely yours.
Responsibilities ----------------
- Be a Technical Leader: Own the technical engagement in pre-sales opportunities, building trusted advisor relationships with customer technical teams.
- Advocate for Atlassian: Understand and position our solutions in the context of customer goals, highlighting our technical differentiators.
- Empathise with Customers: Practice empathy to understand customer pain points and technical challenges.
- Lifelong Learning: Stay updated on changes and continuously discover new ways to enhance your product, technical, and customer knowledge.
- Drive Business Outcomes: Own and drive your business and sales outcomes, helping to achieve our revenue goals.
Qualifications --------------
- Experience with an Enterprise sales cycle, understanding deal dynamics and value selling.
- 5+ Years of Experience working with Enterprise Customers in a pre-sales, consulting or a customer facing capacity.
- Ability to collaborate with prospects, channel partners, and sales teams to provide winning solutions.
- Technically minded or experienced in working with technology.
- Comfortable in a multi-functional context, engaging with executives or technical audiences.
- Familiarity with Collaboration, Scaled Agile, ITSM, or DevOps solution spaces is a plus.
- Experience working with Singaporean and South East Asian customers.
- Proficiency in English and Mandarin is mandatory.
- Knowledge of how software is defined, built, and deployed.
- Prior use of Atlassian products is a plus.
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